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InfoTrends Forecasts Strong Growth in Document Process Outsourcing


(Weymouth, MA) June 25, 2014...InfoTrends has just released its latest document outsourcing forecasts for the United States and Western Europe. Both forecasts, U.S. Document Outsourcing Market Forecast: 2013-2018 and European Document Outsourcing Market Forecast: 2013-2018, provide detailed snapshots of the document outsourcing market, and forecast growth over the next five years. In addition, these forecasts include an analysis of key trends driving the industry at present, as well as those expected to drive change in the future.

Document outsourcing revenues in the U.S. totaled $25.7 billion in 2013 and are expected to grow to $28.8 billion by 2018 at a 2.3% CAGR. In Western Europe, revenues totaled €20.3 billion in 2013 and are expected to grow to €22.6 billion by 2018 at a 2.2% CAGR. Decreasing print volumes, regulatory and compliance concerns, need for access to new technologies, and a focus on operational cost reduction will continue to draw in new document outsourcing clients.

Among the growth areas is document process outsourcing (DPO), which is expected to surpass $1 billion in annual revenue for document outsourcing service providers in the U.S. alone by 2017. “Providers in the U.S. and Europe continue to evolve their service offerings to be more relevant to their clients for the future stated Matt Swain, Director of InfoTrends’ Document Outsourcing advisory service. “While some services are maturing, others like DPO are showing encouraging growth and we have launched primary research efforts to review them in more depth.”

The research that Mr. Swain is referring to is multi-client study that is underway entitled Enterprise Document Capture: Process Gaps and Revenue Opportunities. 

InfoTrends’ U.S. Document Outsourcing Market Forecast: 2013-2018 and European Document Outsourcing Market Forecast: 2013-2018 provide financial, statistical, and qualitative information required for effective strategic planning. They serve as valuable references for organizations considering document outsourcing engagement, as well as enterprises seeking to benchmark existing engagements.

These reports are available immediately for purchase. For more information, please visit our online store or contact Scott Phinney at 781-616-2123 or scott.phinney@infotrends.com.

About InfoTrends
InfoTrends is the leading worldwide market research and strategic consulting firm for the imaging, document solutions, production print, and digital media industries. We provide insights and advice to help clients understand market trends, identify opportunities, and grow their business. Additional information about InfoTrends is available on the Web at
www.infotrends.com.

For media inquiries contact Donna O'Malley at +1 781 616 2116 or donna.omalley@infotrends.com.

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