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InfoTrends is a strategic consulting firm for providers and users of business communication technologies and services. We deliver the key research, analysis, forecasting, benchmarking and strategy recommendations to make a competitive difference in our client’s businesses.

InfoTrends employs top-notch people to identify customer needs, analyze vendors, assess technology, and interpret market trends to support the strategic planning, business development, and marketing requirements of the industry.

Competitive salaries, great benefits, excellent people, and a convenient location make InfoTrends a great place to work!

Open Position:

RESEARCH ANALYST, CUSTOMER COMMUNICATIONS
Posted 10/29/14

We currently have an opportunity for someone with 2-4 years of relevant experience to create and deliver content to clients of InfoTrends’ Customer Communications Channels & Trends advisory service. This service tracks behavioral and attitudinal shifts among consumers and businesses relative to the business communications they send and receive.

The position will be located in our office in Weymouth, Massachusetts.

Primary responsibilities include:

  • Perform primary and secondary research on the customer communications market, including tracking developments in how consumers are receiving and paying bills
  • Interview senior leadership and build contacts and sources for use in future stories
  • Assume responsibility for producing an agreed-upon set of service deliverables including analysis of news, events, trends, and forecasts
  • Assist in providing clients with strategic advice to help them succeed
  • Participate in custom consulting engagements
  • Travel to trade shows to monitor technology trends and meet with clients, prospects, and key players

The ideal candidate comes from a journalism, public relations, or marketing background with interest in tracking developments in big data, cloud storage, mobile technology, and emerging services as they relate to household billing and payments. Other important capabilities include analysis and strategic thinking skills; strong written & verbal communication skills; strong computer skills particularly with the Microsoft suite; the ability to handle multiple tasks; and the ability to work effectively at all levels of the organization.

InfoTrends offers a friendly learning environment where hard work, integrity, innovation and a genuine desire to make a difference are valued. If you are interested in this exciting opportunity, please forward your resume and salary requirements to: jobs@infotrends.com

Visit us at www.infotrends.com

InfoTrends is an Equal Opportunity Employer

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