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Keynote:
Ecosystems, Ecology & the Economy
Presented by: Randy
Dazo, Director, InfoTrends
"eco" is from "oikos" (house) spoken by
people of Greece starting about 1000 B.C.. ECO is a prefix that in its
literal sense typically has to do with living things and their
environments. There are 3 ECO’s that have a timely play in the office
equipment industry. In our discussion around Ecosystems, it is less
about the literal environmental ecosystems but more about building these
systems that deliver a neatly tied solution to customers. For Ecology,
there is also a lot of activity around green and the awareness of the
environmental impact beyond the traditional usage of consumables and
paper in our industry such as carbon foot printing. And lastly the
Economy as a bigger system that has played an interesting role in the
office equipment market and IT in general. This session will set the
stage and tone of the ODT Europe 2 day conference theme – 3 ECO’s in a
World in Transition.
Keynote:
Western European Office Equipment Industry - An Ecosystem in Transition
Presented by: Bertrand Cerisier, VP &
Director of Marketing, Office Group, Xerox Europe
The Western European office equipment market has gone through a variety
of transitions over the last several years. There has been a focus on
the new product technologies, color, A3 vs. A4, and solutions, and even
the economy has played its role. This session will talk about the
changes taking place within the office equipment market and how
companies have to transition their business and build within this new,
ever-changing ecosystem.
Session 1:
Solutions for the New Economy
Presented by: Francesco Pignatti, Senior
Research Analyst, InfoTrends
Small and medium-sized businesses as well as enterprises are faced with
cutting costs, reducing headcount, and managing budgets. With this in
mind, document solutions can help these companies cut costs or improve
processes that can affect their bottom line. This session will discuss
some of the solutions that are being employed to help companies achieve
these goals in challenged economic climates.
Session 2:
Professional Services from a System Integrator Perspective
Presented by: Robert Newry, Co-Founder,
NewField IT
Professional services from a broad view is defined as human services
that is wrapped around hardware and sometimes software to complete the
solution for a customer. InfoTrends also sees that professional
services as a huge differentiator when engaging with customers. These
services can include consulting, HW and SW implementation, project
management, maintenance service and support. See a perspective of
Services from a mega dealer in Europe and see how they are able to
differentiate their services to insure customer loyalty locking out the
competition.
Session 3:
Building Software Solutions Ecosystems
Presented by: Mark Boyt, European Product
Manager, Xerox
It can be a challenge to find the right solutions partners, but it can
be even more difficult to put them together to build the right
ecosystems for customers. This session will discuss a variety of
customer requirements from different vertical markets and the packaged
solutions that meet those specific needs.
Session 4
– Maximizing Solutions Results – The HP Approach
Presented by: Enrico Toson, Business Lead -
Manufacturing & Distribution Industries, HP
As competitive pressures mount, budgets shrink, and increased
complexity become commonplace, business leaders are seeking innovative
solutions that enable them to deliver better business results while
balancing cost and productivity. Sometimes finding the answers to our
most complex challenges requires alternative thinking about some of the
most ordinary processes.
Session 5:
Case Study – Building Solutions for the Financial Industry
Presented by: Karen Cummings, Executive VP,
Marketing, Omtool
The financial industry has also adopted solutions; not only can they
help optimize their environment, but they also minimize the risk of
litigation. There are many compliance initiatives that can benefit from
these types of solutions. This case study will relate the experience of
a particular customer in the financial industry that used solutions for
these new initiatives.
Session 6
– A “How To” Implement Managed Print Services
Presented by: Chris Eyre, TCO Partners
In challenged economic times customers are looking for ways to reduce
costs and improve efficiencies that can also affect their bottom lines.
An assessment and optimization is one way to improve costs in one’s
output environment but there are other additional services within a
Managed Print Services engagement that can also help companies be more
efficient and help them save money. This session will provide a “How To
Implement” a Managed Print Services offering and the components
necessary for a successful strategy.
Session 7:
Dealer Challenges Building a New Ecosystem
Presented by: Thomas Schneck, President, DocuWare
AG
Vincent Harkins, Managing Director, Aspen Solutions Ltd.
Dealers are also an important part of the solutions in office equipment
ecosystem. Their ability to embrace solutions has been challenging, but
those who have made the leap toward selling solutions have achieved
promising results. Learn how one vendor has been able to abate some of
the dealer fears regarding selling solutions and listen to a few case
studies exemplifying that success.
Session 8:
Case Study - MPS as the undiscovered opportunity for ISV´s
Presented by:
Jochen Stieber, Business Development, Konica
Minolta
Ernst Kolvenbag, Director of Business Development, KN bv-The Netherlands
This
session will focus on the connection between document assessments and
opportunities for ISV’s. How practical experiences have led to an ISV
starting development on a MFP software platform. Why did this ISV start,
what choices have been considered and what are today’s results and
experiences?
Session 9:
SaaS – An Economical Approach to Solutions
Presented by: Frank Paul Bom, Chairman,
iXware International BV
Software as a Service has received much attention in the IT world but
has it translated well into the Office Equipment Market? Some of the
benefits for small businesses include: inexpensive startup, no initial
investments in HW, servers, and software as well as a a predictable
monthly service charge for using the application. This session will
discuss all the economies around SaaS and if these solutions are the
right type for your customers.
Session
10: It’s Not Easy Being Green
Presented by: Frank Paul Bom, Chairman,
iXware International BV
Phil Madders, Managing Director, Print Audit
Hardware and software solutions can help organisations become greener.
Hear about some of the latest solutions available today that can help
your customers become greener and also measure how green their
environment really is.
Session
11: Case Study – Insights for the Legal Market
Presented by: Noel O'Dwyer, VP Marketing &
Strategic Alliance, Equitrac
Neil O'Donoghue, Solutions Product Manager, Ricoh UK
One of the most document intensive markets is the legal industry. For
many years, solutions providers have targeted this market individually
but now with the influx of a variety of solutions, players are able to
team up and deliver a complete end-to-end solution for this industry.
Learn how customers are using solutions to help them manage documents in
this particular market.
Session
12: The Efficiencies of Being Open
Presented by:
Will Abson, Solutions Engineer Northern Europe, Alfresco Software
In challenged economic times, industries look toward innovative
solutions to help them affect their bottom lines. Open source solutions
have also been an interesting alternative to traditional software
because of reduced licensing costs and richness of programming
resources. Learn how open source document management solutions offer a
compelling way to reduce total cost of ownership.
Session
13: Placing Professional Services into the Solutions Ecosystem
Presented by: Adam Gillbe, Office Solutions
Management, Canon Europe
Vendors often forget that services are equally or even a more important
piece of the solutions ecosystem. These professional services can range
from consulting to installation and support. Find out what you will need
to develop a professional services organization as part of your
solutions ecosystem.
Session
14: Being Green Doesn't Have to Cost the World
Presented by: Peter Turnbull, Market Development Director, Macro4
Capture and document management solutions have always been green because
they promise to capture pages instead of printing and filing them. On
the document output side, there are also compelling solutions that can
make customers aware of their impact on the environment. Hear how one
customer has been able to become greener with these types of solutions.
Closing
Keynote:
Ecosystems, Ecology & The Economy - Putting all the Pieces Together
Presented by: John Harrison, Director of
Sales Europe, Captaris, Inc.
Throughout the conference individuals have spoken about their strategies
and experiences on building solutions ecosystems, how they are helping
with the environment and even how their solutions have traction in
challenged economic times. This session will bring all these focuses
together and demonstrate a cohesive strategy and case study that drives
this theme home.
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