Home
Register Now!
Conference
          ► Agenda
          ► Sessions
          ► Keynote
          ► Biographies
Sponsors
Venue
 

 

 

 

Caroline Basyn
Director, Global Business Services, P&G
Caroline Basyn is director for P&G’s Global Business Services (GBS) responsible for Workplace and Infrastructure Solutions. She leads the relationship with Xerox and has built the strategy transforming our print service. Caroline has held a variety of leadership positions in P&G during her 24 year career. Raised in Courtrai, Belgium Caroline holds a degree in Mathematics and Computer Sciences form the University of Louvain-La-Neuve, Belgium and has worked in Belgium, Switzerland and her current role has her at the P&G headquarters in Cincinnati.

David Bates
Vice President, Office Marketing Programs,Global Business & Strategic Marketing Group
Xerox Corporation
As vice president of Office Marketing Programs, David Bates is key spokesman for the office business and is responsible for the non-product specific marketing initiatives such as environmental programs, managed print services, and the overall office value proposition.
Previously, Mr. Bates was the vice president of product marketing for Xerox’s Office Group. A 29-year veteran of the printing and imaging industry, Bates began his career with Tektronix Color Printing and Imaging Division (CPID) in1980. While with CPID, Bates worked in Sydney as the company’s national sales and marketing manager, Australia, in addition to holding a variety of positions in procurement and manufacturing. Bates holds a master of business administration and bachelor’s of science degree from Purdue University.

Tom Callinan
Founding Principal, Strategy Development
Tom Callinan is the founding principal of Strategy Development, a management consulting firm for the technology and outsourcing space specializing in business planning, sales effectiveness, advanced sales training, and operational and service improvement (www.strategydevelopment.org). From 1998 – 2005, Callinan was an executive with IKON Office Solutions, most recently vice president and general manager of IKON’s largest business unit with revenue of $1.4 billion. Prior to IKON, Callinan was the founder and CEO of Copifax, Inc, a copier dealership that was recognized with numerous awards including inclusion on the INC 500 list of fastest growing private US companies. Copifax was acquired by IKON in 1997. Callinan graduated with high honors from The Wharton School, University of Pennsylvania.

Randy Dazo
Director, InfoTrends
Randy Dazo is Director of InfoTrends’ Network Document Solutions (NDS), Dynamic Content Software Strategies (DSS), Professional & Managed Print Services, and Image Scanning Trends services. With nearly two decades of experience, Mr. Dazo leads InfoTrends’ continuous information service practice in this area on a global basis. Prior to joining InfoTrends, Mr. Dazo was Senior Manager, Output Solutions for Ricoh Corporation. In this capacity he was responsible for establishing channel requirements and go to market strategies creating leading-edge solutions for the market. Earlier in his career, he held senior sales and marketing positions at Sharp, Net2Phone, Minolta, and Canon.
Mr. Dazo holds a Bachelor’s Degree from State University of New York at Stony Brook.

Omri Duek
Consultant, InfoTrends
Duek is a Consultant for InfoTrends’ Dynamic Content Software Strategies and Professional & Managed Print Services consulting services. In this capacity, Mr. Duek provides research, analysis, briefings, and consulting on the markets for software and services within enterprise environments. Mr. Duek produces InfoTrends’ annual document and content management forecast, industry trend analyses, and strategic assessments and manages primary vendor, channel, and end-user research studies.
Prior to joining InfoTrends, Mr. Duek held marketing and IT positions at Inverness Medical Innovations. There he worked in a cross-functional capacity, coordinating sales and marketing activities while providing marketing research and analysis. He was also core to the planning and launch of Inverness Medical Canada, a wholly owned subsidiary. Preceding his tenure at Inverness, Mr. Duek was employed by Vertex Pharmaceuticals, where he focused on a proprietary patent database, as well as by a small network consulting firm.
Mr. Duek is responsible for driving various research initiatives within the software space and has been featured as a lead speaker for many firms at customer and analyst events. He has published a variety of industry research reports, documents on best practices, white papers, and analysis reports focused on ECM and enterprise-class technology solutions.

George Gallian
CEO, Compass Sales
George Gallian, CEO of Compass Sales Solutions, has 29 years of experience in the industry. He sold his first company to Erskine House for $8m, and over the years has helped to increase sales for ALCO/Ikon, MWB, and Global Imaging Systems. George has spoken at all of the industry’s largest conferences including ITEX, Major Manufactures such as Sharp, Samsung and Kyocera’s National Sales Meetings, ERP companies such as E-Automate and OMD.

Jeff Hayes
President, InfoTrends
Jeff Hayes has conducted numerous strategic market and product planning assignments for leading firms in the consumer imaging, office equipment, and production printing industries. Prior to joining InfoTrends, Hayes was the Director of Electronic Imaging Consulting at BIS Strategic Decisions. With experience in defining new business opportunities and applications for consumer electronics, document solutions, and related services, Hayes has provided research and analysis for Adobe Systems, Canon, Eastman Kodak, Hewlett Packard, IBM, International Paper, Lexmark, Ricoh, Sony, Toshiba, Xerox and other industry leaders. Hayes has extensive experience conducting primary research on customer requirements, determining the market potential for new printing and imaging products, and managing large, research-intensive projects. Mr. Hayes graduated cum laude with a B.S. in Economics from the University of Massachusetts.

John Hewitt
Vice President, Global Distribution, Print Audit
John Hewitt is Vice President of Global Distribution at Print Audit. In this position, Mr. Hewitt is responsible for developing and managing existing and new industry partnerships with the major office equipment manufacturers, and with key copy/print industry distributors and management organizations. Mr. Hewitt has been with Print since early 2007 and during this time, Print Audit’s has seen rapid growth in its partner programs and is widely recognized as an industry leader in the emerging Managed Print Services market place. As well, Mr. Hewitt is responsible for international marketing of Print Audit solutions through distributors located in key cities throughout the world.
Prior to joining Print Audit, Mr. Hewitt held a similar position from 2004-2006 at Omtool, Ltd. a widely recognized solutions provider for document routing and capture solutions. Mr. Hewitt’s past experience also includes more than 15 years in Marketing and Sales management at Equitrac Corporation, where he was responsible for development of channel programs and key product solutions for education and government markets, and at ISI Infortext, one of the first companies to develop and market office equipment control and management solutions.

Chris Iburg
Director, Post Sale Marketing, Global Business Group, Xerox Corporation
Chris Iburg is Director of Post Sale Marketing for the Office Products within Xerox Corporation. He was named to this position January 2003 and is responsible for the worldwide marketing of consumable supplies and services for the office market segment.
Iburg joined Xerox in January 2000 as part of the acquisition of the Tektronix color printing business. He started his career in the printing & imaging industry with Tektronix in May 1988 and has held a variety of management positions including Partner Relations Manager, Evangelist, Director of Channel Marketing, Director of Printer Marketing, Director of Marketing Operations, and Director of Post Sale Marketing

Gary Lombardo
Marketing & Social Media Strategy, SLX, Sun Microsystems
Gary Lombardo is an experienced marketing strategist with a focus on social software. His passion is for social media and social networking technologies, particularly how they help drive value for organizations and individuals. Over the last 12 years, Gary has assisted large enterprises and small businesses develop and execute on marketing and product strategy, including with Saba, Mzinga, Iron Mountain, and Sun Microystems. In his current role at Sun, Gary manages marketing and social media strategy for the Social Learning eXchange (SLX), an online video sharing platform that gives large enterprises and small- to medium-sized businesses the ability to create online communities in the workplace between customers, partners and employees. He holds a Master of International Management (MIM) from Thunderbird, The American Graduate School of International Management as well as an MBA from Boston University. Gary is also an avid adventure sports enthusiast, participating and coaching in others in sports such as triathlon, mountaineering and climbing.

Cheryl McKinnon
Chief Marketing Officer
Cheryl brings 16 years of experience in enterprise content management, having worked with vendors such as Open Text, Hummingbird and PC DOCS. She has several years of market and requirements research in addition to background in consulting and training. She is actively involved with key industry associates such as AIIM and ARMA.
Cheryl has a special interest in the challenges facing the information worker in the increasingly electronic work environment and since 2007, she has published widely on the topic of records management and compliance pressures in this new world of social media and Web 2.0 inside of the enterprise.
Ms. McKinnon holds a B.A. (Hons) from the University of Winnipeg, Master of Arts from Carleton University and has completed required coursework for a PH.D at the University of Ottawa.

Jack E. Myers
Imaging Solutions/Major Accounts Sales Manager, Associated Business Systems, a RICOH company
Bringing over 25 years of customer service and 12+ years imaging industry experience to the marketplace, managing and mentoring hardware and solutions sales personnel for ABS/Ricoh in the Pacific Northwest.
His experience in MPS and DMS Sales cycles, coupled with having worked as a course instructor for the American Red Cross and the State of Washington accentuates the “Real Life” value of the content he presents.
“Sell Added value, Change the Game” talk tracks equip MPS and DMS sales partners for success WITH MARGIN!
He holds certifications from RICOH, DocuWare and Canon spanning a wide range of hardware and software offerings.
 

Robert Newry
Co-Founder, Newfield IT
Robert is has an undergraduate degree from Oxford and an MBA from Imperial College. He has been in the industry for over 15 years, holding a variety of positions at Ricoh, initially in the Asia Pacific Region where he ended up as Chief Operating Officer for Ricoh Hong Kong and then as head of back-office operations at Ricoh UK. In 2003 he co-founded NewField IT, which has become one of the leading independent software and services providers in the industry, having conducted assessments in over 30 countries, involving more than 90,000 devices and 180,000 users. He is currently responsible for NewField IT’s MPS engagement toolset Asset DB, which is used by all the leading vendors. Robert has also been the author of a number of white papers, covering print assessments and A3 usage.
 

Noel O'Dwyer, VP
Marketing, Strategic Alliances, Equitrac
Noel O'Dwyer is a seasoned veteran who brings more than 15 years experience in business development and alliance management for the software industry. His background includes establishing and managing channel relationships with major firms in the software development & document management markets. Prior to joining Equitrac, Noel worked for MetaCarta, a provider of geographic intelligence solutions, where he was Sr. Director of Channels and Alliances.
In his role at eCopy, a market leader in ad-hoc scanning software, Noel focused on building a Third Party Alliances Program to execute the company document integration strategy. Previously, he was a Sr. Strategic Alliances Manager for Rational Software; and held senior positions at Cayenne Software, Inc. and FPS Computing, Inc. He holds a degree in Telecommunications and Computer Sciences, from Limerick University in Ireland.

Robert Palmer
Director, InfoTrends
As Director of InfoTrends' Digital Peripherals Solutions Consulting Service, Robert Palmer leverages his knowledge and expertise to provide product coverage; trend analysis; primary market research; and hardware, channel, and service and supplies forecasts for the Digital Peripherals Consulting Service. He also attends speaking engagements and contributes coverage of events. Mr. Palmer is recognized as a leading consultant and industry analyst for the consumer and office printing markets. He is a frequent speaker at major industry conferences around the world, and is frequently quoted or published in industry trade magazines and leading business publications, including the Wall Street Journal, Forbes, and Business Week.
Mr. Palmer has over 17 years of experience in the printer and office equipment industry, with a broad background in printing and imaging technology. Prior to joining InfoTrends, he served as Director of Lyra Research’s Digital Photography Advisory Service. Prior to that, he was Managing Editor of Lyra’s Hard Copy Observer newsletter. In this capacity, he was responsible for researching and writing about a broad range of digital imaging products and markets.

Jon Reardon
Group Director, InfoTrends
Jon Reardon is the Group Director of Office Document Technologies at InfoTrends. Mr. Reardon provides research, analysis, briefings and consulting on the markets for software and services within small and medium-sized businesses and workgroups within large corporations. Jon produces InfoTrends’ annual software and services forecasts and industry trends analysis, strategic assessments, and manages primary vendor, channel and end-user research studies. He has more than 20 year’s industry experience. Prior to joining InfoTrends, Mr. Reardon served as the Senior Vice President of Marketing and Product Development for Konica Minolta Business Solutions U.S.A. and has held executive level positions in field service, technical support and engineering services with Minolta Corporation and Canon USA (Canon Computer Systems, Inc.). Mr. Reardon currently serves on the board of directors for the Computing Technology Industry Association (CompTIA).
Mr. Reardon holds a Bachelor’s Degree from SUNY at Cortland and a Master’s Degree from New York University.

Thomas Schneck
President, DocuWare AG
Thomas Schneck serves as President of DocuWare AG and is responsible for the world-wide sales and marketing activities.
After graduating from the University of Munich with a degree in business administration Thomas Schneck was an IT management consultant with KPMG in Frankfurt, Germany.
Thomas then joined DocuWare which was still in its founding days and has been heading the sales and marketing efforts since then. His key focus has been the setup and support of a world-wide network of Authorized DocuWare Partners.
After spending the early nineties in Germany, Thomas moved to the US to focus on building the North and Latin American reseller network. Today, he shares his time between the US and Europe.

John Shane
Director, Marking, InfoTrends
John Shane is a leading industry expert on marking materials such as toner, OPC, inkjet ink, and cartridges. As a Director for the Communication Supplies Consulting Service, Mr. Shane is responsible for all forecasts, research reports, consulting, and client care concerning those topics. He is a well-known authority on all-in-one toner cartridges, the cartridge recycling industry, and the world toner industry. In addition, he has conducted extensive research following similar trends related to inkjet cartridges, refills, and compatibles. Having consulted on these markets since 1988, Mr. Shane is a frequent expert presenter at industry conferences and trade events.
Prior to joining InfoTrends, Mr. Shane spent seven years at BIS Strategic Decisions, where he served as an Analyst as well as Director of the company's Hard Copy Supplies Service. He also served as a Consultant for International Data Corp. (IDC) and a Site Manager of a consumer research center within the U.S. Testing Company. Mr. Shane holds a B.A. Degree (Cum Laude) in Marketing and an M.B.A. Degree from the University of Massachusetts at Amherst.

Frank Topinka
President, Page After Page, Inc.
Frank is the senior executive for Page After Page, a print management company, serving over 17,000 laser printers in MA, CT, and RI. Page After Page began its print management journey more than 4 years ago and continues to evolve its processes around print consulting, hardware refresh plans, consumable services, applications, fleet monitoring, and continuous improvement.
Prior to joining Page After Page, Frank was the Senior VP for McKenna Imaging, a professional photography lab with locations in IA, CA, and AZ. During that period Frank had educational opportunities with Dr. Ed Deming, financial literacy training concepts and the practice of open book management, and the Covey Leadership Center.
Frank holds a BA from the University of Wisconsin.

Anne Valaitis
Associate Director, InfoTrends
Anne Valaitis is the Associate Director for InfoTrends’ Image Scanning Trends and Professional & Managed Print Services Consulting Services. Ms Valaitis is responsible for managing custom consulting projects, providing forecast analysis, developing market sizing estimates, and creating editorial content for product and market analysis reports. She has over 13 years of experience in the office solutions and imaging industry.
Prior to joining InfoTrends, Ms. Valaitis gained industry experience as a Product Manager for Océ North America. Anne was responsible for bringing to market a variety of hardware and software products. In this position, Ms. Valaitis played a critical role in developing, implementing, and overseeing a solutions driven organization. Prior to Océ, Anne was a Product Manager with Konica Minolta Business Solutions, where she focused on hardware and software solutions targeted at the office. Anne has extensive industry experience, particularly in solutions development.

Sophie V. Vandebroek
Xerox Chief Technology Officer, President, Xerox Innovation Group
Dr. Sophie Vandebroek is Xerox’s Chief Technology Officer and the President of the Xerox Innovation Group, leading Xerox’s research centers around the globe.
Previously, she was Chief Engineer of Xerox Corporation, a role in which she was responsible for coordinating Xerox's engineering efficiency and effectiveness. During this period Xerox refreshed more than 95 percent of its product line. Prior to that, Vandebroek served as Chief Technology Officer at Carrier Corp. From 1991 until 2000, she held a number of increasingly responsible roles at Xerox including technical advisor to Xerox's chief operating officer and director of the Xerox Research Centre of Canada.
Vandebroek is a Fellow of the Institute of Electrical & Electronics Engineers, a Fulbright Fellow, and a Fellow of the Belgian-American Educational Foundation. She holds 12 US patents.
Vandebroek has received awards from Xerox, IBM, HP, Monsanto, the Belgium National Science Foundation, Semiconductor Research Corporation, IEEE, and Cornell University. Vandebroek served as a judge for MIT’s Technology Review Young Innovators awards, the Wall Street Journal Innovation awards and the FIRST Lego and Robotics competition regional awards. Vandebroek is a member of the Board of Directors of Analogic Corporation, director of PARC, a trustee of Worcester Polytechnic Institute (WPI) and serves on several university and professional advisory boards.
Vandebroek was born in Leuven, Belgium where she earned a master's degree in electro-mechanical engineering from Katholieke Universiteit, Leuven, Belgium. She also received a Ph.D. in electrical engineering from Cornell University.
Vandebroek lives in Lincoln, MA with her husband and their six teenage children.

 
 
 
 

© 2009 InfoTrends, Inc.