Session Descriptions
Keynote Sessions
Keynote 1:
MPS Today and Beyond – Challenges of expanding your MPS
business
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Uncovering key challenges and barriers to sustainable business growth achievement (via MPS and/or Managed Services?)
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What those long term revenue opportunities look like from a margin and revenue mix perspective
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Technology trends on the horizon that signal new opportunities for the initiated managed service provider
Speakers: Tim Brien, Director MPS, Oki Data
Panelists: Sheldon Emil, Business Development Manager,
Liberty
Business Systems
Nathan Gerber, Managed Services, Milner
Chip Micelli, President, Des Plaines Office Equipment
Keynote
2:
Software-Driven MPS
Assessments: Reality or Myth
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Many dealers take short cuts on assessments using only the data collected by Print Fleet, FM audit or others. This process can be quick, but it is never thorough -
onsite work to collect all the necessary data -
New products on the market will enable a comprehensive software driven assessment, which provides all the needed data remotely
Speaker: Barney Kister, Senior VP-MPS Sales, Supplies Network
November 10, 2010
Session 1:
Partnering,
Acquisition, or Organic Growth: Pathways to Business
Diversification
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To expand beyond MP/MS, you must partner, acquire, or grow the current organization organically
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Understand the options, risks, and costs associated with each of these paths
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Hear from a vendor that has transitioned its organization to go beyond its traditional service offerings and the path it chose
Speaker: Simon Vermooten, Executive Vice President, Auxilio
Session 2:
Document Management in
the Clouds
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Cloud computing, also known as Software-as-a-Service (SaaS), promises a new, attractive delivery method for IT solutions especially also for document management
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This will highlight what technical aspects are necessary for a cloud-based document management solution
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What different offerings can be tailored to various customer groups - from large enterprises to private users
Speakers:
Thomas Schneck, President Docuware
John Larson, VP of Strategic Services, Impact Networking
Session
3:
Managed Services for the Office Equipment Dealer
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Understand the requirements for entering the Managed Services market
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Determine the investments needed for personnel and infrastructure
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Understand the challenges of competing with other providers in this space
Speaker: George Gallian, Compass Contact
Session 4:
Moving Beyond MPS
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Here you will see future directions for Managed Print Services vendors and Managed Services Vendors
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Will provide an outlook of what the future holds for both of these markets
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Will foster an understanding of the dynamics of industry players and their influence in developing these markets
Speaker: Tom Callinan, Managerial Principal, Strategy Development
Session 5:
Creating the ‘Next’
Services Organization
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Understand (in further detail) how to build the right services organization for your company’s expansion into services
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Determine the overlaps and differences in each of these service organizations, and the economies that can be used to provide a more cost-effective services organization
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Understand the tools that are available to help streamline the Next Services Organization – from assessment to service automationl
Speaker: Randy Dazo, Group Director, InfoTrends
Session 6:
The Print Management Opportunity: Within MPS
· Discover how print management software can support and extend each stage of your MPS offering
· Hear how leading Education, Legal and Healthcare companies have saved costs, increased document security and supported sustainability efforts with print management
Speaker: Noel O'Dwyer, VP Marketing and Strategic Alliances, Equitrac
November 11, 2010
Session 7:
Managed Print/Services
for Healthcare
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Understand the IT hardware and software solutions for a Managed Services engagement for the healthcare industry
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Understand the hardware and software solutions for a Managed Print Services engagement for the healthcare industry
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Hear a real-world case study that incorporates both IT and office equipment for the healthcare industry
Speaker: Tom Gordon, VP Business Development, Omtool
Session 8:
Leasing Models for
Managed Print/Services
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Understand the leasing models for both IT and office equipment used in Managed Print/Managed Print Services
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Determine the unique trends and differences in leasing for both types of providers
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Hear how leasing is another tool used to help differentiate service and pricing offerings
Speaker: Jennie Fisher, Senior Vice President & General Manager, Office Group, Great American Leasing
Session 9:
The Complete Assessment
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Understand the assessment tools used in a Managed Print and Managed Services engagement
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Determine what to look for when monitoring the IT and print environments to provide better services for your customers
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Uncover the other assessments that can be provided to enhance the services offering – security, etc.
Speaker: John Hewitt, Vice President, Global Distribution, Print Audit
Session 10:
Security 360
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Security in the office is one of the hottest areas for investment when it comes to IT initiatives
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Understand the security risks and requirements for the print and IT infrastructure
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Determine how to provide a detailed security assessment that looks at the entire (360) infrastructure