Overview

Agenda-at-a-Glance

Keynote Sessions

Session Descriptions

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Keynote Sessions

Thriving in a Challenging Economy: The TransPromo Opportunity
Thursday, August 13, 2009
8:30 - 9:00 AM

Economic pressures are causing businesses to change the way they interact with their customers. Senior executives are no longer allowing aggressive business investments without more rational strategies, solid measurement metrics justifying return on investment (ROI), and a direct, positive impact on customer value. Companies that respond to these tough economic times by showing their customers a better way to manage their supply chain, streamline marketing programs, and deliver a clear ROI will come out on top.
TransPromo offers a compelling value proposition to struggling marketers. Implementing a TransPromo strategy will help marketers realize increased response rates, cross-sell and up-sell goods and services, improve ROI, and in some instances transform a statement from an operational cost to a revenue source.
InfoTrends’ State of the Industry Address will review the current economic conditions and discuss how savvy marketers and service providers can thrive in a challenging economy by implementing a TransPromo strategy.

Presented by: Barb Pellow, Group Leader, InfoTrends

Keynote Address: Educate, Inform, and Motivate – Engaging Customers through Transaction Documents
Thursday, August 13
9:00-9:45 AM


Bills, rewards statements, notifications, and other transactional documents reach consumers—they actually get opened and read. This year’s TransPromo keynote focuses on how this critical communication media can reinforce brands, educate and inform consumers, and motivate them to take action. The session will probe how marketing executives are leveraging this technology to engage consumers and transform transaction documents into multi-channel interactive dialogues that cost-effectively drive business.

Presented by: Nancy Harhut
Chair, John Caples International Awards
Judge,International Echo Awards
Direct Marketer of the Year, New England Direct Marketing Association
Former Managing Director/Executive Creative Director, Hill Holliday Relationship Marketing

Keynote Panel: Digital Technology Driving TransPromo
Thursday, August 13, 2009
12:45 - 2:00 PM

With the buzz around TransPromo, print service providers need to know how print engine technology is being adapted to accommodate production. With advances in technology driving down running costs while simultaneously increasing print speed, quality, and width, members of this keynote panel are helping to make TransPromo an attractive alternative for companies to blend transactional information with marketing and customer loyalty content. Attend this keynote session and hear from leaders in the TransPromo market.

Presented by:
Guy Broadhurst,
Vice President of New Technology and Client Development, Production Printing Systems division, Océ North America
Danny Mertens, Business Development Manager, Xeikon
Pat McGrew, Data Driven Communication Segment Evangelist, Kodak
David Murphy, Vice President of Marketing, RISO

Keynote Panel: Don't Forget the Workflow - Increasing Efficiencies for TransPromo Communications
Friday, August 14, 2009
1:00 - 2:00 PM

With demands for faster turnaround, shorter run lengths, increased document complexity, and a balance of print and electronic presentment – all at a lower price –you will need to provide print and electronic document services more efficiently and economically. The foundation for achieving these goals is workflow efficiency. This keynote panel will discuss the real-world workflows within our businesses and consider how we can leverage them to increase the value we deliver to our customers in a profitable manner. At the end of the session, you will come away with actionable ideas on how to improve efficiency, reduce costs, and re-engineer your workflow for success, no matter what the size of your current installation. Hear from technology experts as they share their first-hand insights and advice.

Presented by:
Alon Bar Shany, VP & General Manager Indigo Division, HP
Renč Müller, CEO, GMC
Anthony Federico,
Corporate Officer, Vice President, Chief Engineer, Graphic Communications Executive Liaison, Xerox

© 2009 InfoTrends, Inc.