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InfoTrends Study Examines Prime Vertical Markets for Office Solutions and Managed Print Services

(Weymouth, MA) December 02, 2009 . . . InfoTrends has just released the results of an in-depth study exploring solutions and services within the education, financial services, healthcare, and legal markets. Overall, it appears as though these markets have much to gain from investing in this area.  In fact, respondents from these markets who had already invested in document assessment/managed print services reported saving an average of just under 30% as a result of engaging in these services.

InfoTrends conducted an extensive survey to explore a variety of vertical markets (including education, financial services, healthcare, and legal) with the goal of tracking and measuring the rate of adoption for solutions and services across the verticals, as well as to observe any remarkable differences between the markets. This survey included over 500 qualified respondents, and the results were quite intriguing.

The survey found that the penetration of solutions has shown good growth, especially in the scanning and document management areas. Solution investments in printer/copier administration tools, scanning and data capture, as well as document management showed the highest penetration with almost 30% in all three categories.

Randy Dazo, a Director at InfoTrends, commented, “While significant growth is occurring within these markets, increased market education could add an additional boost. Vendors have much to gain by making known the cost savings that can be realized by implementing the right combination of solutions and services.”

For each of the four vertical markets, this study examined:

  • Printing Habits
  • Hardware Technology Investments
  • Solutions, Services, and Managed Print Services (MPS) Investments
  • Economic Impact

This report, Solutions and Services in the Education, Financial, Healthcare, and Legal Markets, considers the printing habits and investments of end-users from companies of all sizes across a range of vertical markets, and discusses how the current economic downturn has affected various investments. It delivers a wealth of information for vendors seeking increased access to these verticals.

For more information or to purchase this report, please visit our online store or contact Robyn Wuori at +1 781 616 2100 ext. 103 or e-mail

InfoTrends, a Questex company, is the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. We provide research, analysis, forecasts, and advice to help clients understand market trends, identify opportunities, and develop strategies to grow their businesses. Additional information about InfoTrends is available on the Web at

Copyright 2009 InfoTrends. All rights reserved. Reproduction or reuse of InfoTrends materials is strictly prohibited without prior written consent. If you are interested in referencing InfoTrends content, please submit your request to


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