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Managed Print Services Revenue to Reach Market Saturation by 2014

(Weymouth, MA) December 14, 2010…According to InfoTrends latest forecast data, the market for managed print services (MPS) will experience high levels of growth over the next three years, but it will approach market saturation in 2014 and the growth rate of new business will decrease significantly.

“With almost all of the major manufacturers as players in the MPS space, the landscape for MPS has become very competitive and has nearly turned MPS into a commodity rather than the proactive, value-added service it was intended to be,” commented Randy Dazo, Director of InfoTrends MPS Consulting Service. “With so many players and very little differentiation between hardware and supplies offerings, MPS deals are now mainly driven by price.”

As the market becomes more saturated, MPS will be less about finding new clients and more about providing additional services to existing clients. As this happens, the total revenue for supplies only and hardware optimization contracts will shrink and be phased into enhanced MPS engagements (those focused on services and solutions).

As a result, InfoTrends forecasts that enhanced MPS engagements will be the only growing segment in 2014. Supplies only as well as hardware optimization contracts will show market declines.

Total U.S. Managed Print Services Market by MPS Segment

Dazo continued, “Companies that can blend Managed Print with other managed services will have a huge advantage in delivering value to customers and will be on the leading edge of MPS in the coming years. Those that don’t risk being phased out of the MPS market.”

InfoTrends’ Managed Print Services Forecast quantifies and defines the current state of the U.S. MPS market and also identifies future growth prospects. It provides the insight businesses need to deliver the most valuable MPS strategy for their customers and their business.

For more information, please visit our online store or contact Robyn Wuori at +1 781 616 2100 ext. 103 or e-mail

InfoTrends, a Questex company, is the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. We provide research, analysis, forecasts, and advice to help clients understand market trends, identify opportunities, and develop strategies to grow their businesses. Additional information about InfoTrends is available on the Web at

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