(Weymouth, MA) November 20, 2012...Kaspar Roos, Associate Director for InfoTrends’ Production Workflow and Custom Communications Service, will be speaking at a special event by Doxee on Customer Communication Management in the Cloud: a business opportunity. The event will be held on November 22, 2012 at SportCentrum Step in Prague, Czech Republic.
This unique session will focus on business opportunities related to Customer Communication Management (CCM). CCM solutions help maximize the value of customer engagement and minimize process costs and time-to-market. Cloud as a backbone infrastructure for Software-as-a-Service (SaaS) applications, such as those offered by Doxee, is fast becoming a real opportunity for technology provisioning. It delivers a higher level of service-based environment for a better, faster and more cost efficient implementation of a CCM solution.
Mr. Roos’ presentation, Evolution of the CCM market in a Cloud perspective, will give attendees an update on current trends impacting the market. The move to cloud computing provides opportunities for service providers to reduce cost, scale easier, and develop new value-added services. This session will also provide key factors necessary for success in this dynamic market.
For more information and to register to attend please visit: Doxee Event Registration.
Doxee enables global business enterprises to engage and communicate with their customers in a pro-active, cost efficient and profitable manner. Since 2001, Global 1000 companies have been relying on Doxee solutions and services in telecom, banking, finance, healthcare, manufacturing, utilities and government sectors. Today, Doxee produces over 1,2 billion documents annually that reach well over 100 million users worldwide. These documents include subscriber bills, insurance policies, welcome letters and notices, account update emails, online PDF statements, personalized marketing campaigns and more. Doxee provides organizations with a secure, compliant, modular, highly scalable and SaaS – enabled enterprise communication platform that delivers web-based tools for data transformation, document composition, dynamic cross marketing and multichannel distribution for print, email, web, archive, sms, fax, customer support and smart devices.
InfoTrends is the leading worldwide market research and strategic consulting firm for the imaging, document solutions, production print, and digital media industries. We provide insights and advice to help clients understand market trends, identify opportunities, and grow their business. Additional information about InfoTrends is available on the Web at www.infotrends.com.