Businesses need to evolve to remain relevant and profitable. The bottom line is that new revenue streams are critical to everlasting success.

For dealers in our industry, the days of break/fix contracts are waning as services and subscriptions pave the way forward. The time is always now to move beyond the box.

Production and wide format? Smart workplace? Managed IT and cloud? These things and many others are what will drive growth, satisfy customers, and help your company build a greater legacy.

Sign up to receive our Smart Workplace Executive Summary. This 80-slide presentation includes objectives, methodology, primary and interview research, and key findings and recommendations.

Blog

The New Normal Skills Economy (Part 1): How Augmented Reality Is Used to Train Specialized Workers

As workers were forced into new situations, often with reduced onsite personnel presence, the advantages of augmented reality (AR) became more apparent.
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Blog

Toshiba Launches Workflow App Bundle for Its e-STUDIO MFPs

Apps are a large part of Toshiba Business's solution strategy, and the company’s app portfolio includes a wide range of connectors to popular cloud services.
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Podcast

Podcast With Dale Stein of the Technology Assurance Group

Carl Schell of Keypoint Intelligence and Dale Stein, Co-Founder of the Technology Assurance Group, discuss how the pandemic brought the cloud and the remote workforce into sharp focus, where things st...
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Podcast

Advanced Office Shares Digital Marketing Strategies

John Parker, Senior Digital Systems Specialist at Advanced Office in California, speaks with Keypoint Intelligence Consulting Editor Christine Dunne about ways his dealership is handling digital marke...
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Podcast

A Walk Through the Clouds

Keypoint Intelligence’s Lee Davis, Associate Director of Software/Scanners, talks to Jim Sutton, Product Manager at LRS, about the company’s flagship software solution CloudPrint as well as all the be...
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Video

Education Session With ECIT, a Nordic Organization

Deborah Hawkins and Carl Schell of Keypoint Intelligence offer some education to a few folks at Economy and IT.
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Blog

Are Your Enterprise-Level Devices Prepared for a Post-COVID Environment?

Take a look at how new and existing features and functions support a safe return to offices.
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Blog

Updated Canon uniFLOW Platforms Addresses Hybrid Work Environments

Canon and NTware aim to meet the growing need for solutions that work anywhere.
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Blog

SYNNEX and Tech Data Join Forces to Create World’s Largest IT Distributor

IT distributors SYNNEX Corporation and Tech Data announced they are merging—making the combined company the largest IT distributor in the world.
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Blog

New Levels of Success: Thoughts From Impact Networking’s Frank Cucco

When CEO Frank Cucco and President Dan Meyer founded Impact Networking in 1999, their vision was based on a consultative approach—that hasn’t wavered.
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Video

In Conversation With Dave Moorman of Novatech

Hear how Novatech has successfully integrated an MSP into its infrastructure to create a much bigger IT revenue stream than the mega dealer had previously.
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Blog

HP Amplify Impact Program Takes Off

Today, HP launched the Impact extension of its Amplify Partner Program that is aimed to drive change in the IT industry.
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Video

Keypoint Intelligence Speaks With Kevin Hoverman of Systel Business Equipment

Kevin Hoverman of Systel Business Equipment discusses the economic sectors offering the greatest opportunities for print in his region.
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Blog

What Tomorrow Will Bring: Recapping The New Workplace Webinars

Free Keypoint Intelligence series details current and future ways to work smarter, not harder.
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Blog

Konica Minolta Enhances Workplace Hub Family to Suit Hybrid Workstyles

Cloud-centric infrastructure and support for Windows applications widen its appeal.
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Podcast

A Serverless Future: Looking at Celiveo and Edge Computing

Research Analyst Colin McMahon talks with Jean-Francois d’Estalenx, CEO and President of Celiveo, to discuss how the print industry is evolving toward increased use of edge computing solutions.
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Video

Conversation with Lawrence Breen of Inland Digital

Dealer principal in NSW Australia talks about the ups and downs during a pandemic.
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Podcast

How Just the Right Stuff Responded to COVID-19

Just the Right Stuff (a Syracuse, New York-based print and office supply shop), talks about how the company evolved during the pandemic.
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Video

In Conversation With Danielle Wolowitz of Shore Business Solutions

Former Kyocera VP discusses dealer’s strategy, COVID’s impact, and her career.
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Blog

Managed IT and Document Solutions Not Just for Large Dealerships

Advanced Business Systems puts this into practice.
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Podcast

Podcast with Brian Gertler of LDI Color ToolBox

Evolving beyond print through managed IT and the smart workplace.
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Webinar

Keypoint Intelligence and Xerox Discuss the New Workplace in Joint Webinar

Keypoint Intelligence and Xerox recently teamed up to present a special webinar that should be of interest to all stakeholders in the office document technology industry.
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Video

Chinese Workplaces Operating in Fairly Normal Fashion

David Gibbons, Vice General Manager at Comexposium Recycling Times Exhibition Services and Director of RT Media shares insights.
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Webinar

Cloud and Remote Workforce in the New Workplace

Virtual Summit webinar highlights centralizing workflow, decentralizing employees.
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Blog

Australian Dealers Optimizing Their Operations

The extent to which the dealers have been impacted by the virus depends on the region of Australia, their dependence on print, and their ability to invest in new areas.
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Blog

Survey Shows Print Remains Important to New Work from Home Employees

New primary research conducted by Keypoint Intelligence shows that 45% of new at-home workers have acquired a new print device.
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Podcast

What’s the Deal with Microsoft’s Azure Cloud Platform?

Lane Smith, Vice President of Member Advancement at the Technology Assurance Group, sits down with our very own Carl Schell to detail what you need to know about Microsoft Azure.
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Podcast

The Benefits of Membership (to the BTA and TAG)

Jon Pellowe, President of Cornerstone Technologies, speaks with our very own Carl Schell about being a member of the BTA, TAG, and the American Coop Group, along with why office equipment dealers need...
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Podcast

A Deep Dive into the Print/IT Convergence

West McDonald, Vice President of Business Development at Tigerpaw Software, speaks at length with our very own Carl Schell about dealers, MSPs, and industry trends and makes one bold prediction, too.
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Podcast

Making an Impact Networking in Managed IT

Patrick Layton, Vice President of Managed IT Services at Impact Networking, speaks with our very own Carl Schell about the company’s security-first approach to IT as well as Microsoft Azure and plenty...
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Podcast

ACTS360 and the Coronavirus Pandemic

Greg Sweers, CEO and Steward of ACTS360, talks about what it was like for the MSP during COVID-19, from preparation to everything that followed.
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Blog

All Things Managed: The IT Services Story Part 1

It’s long been established that there are three methods for entering the managed IT space: acquire, build, partner. Each has its advantages and limitations, yes—what might be right for one dealer migh...
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Blog

All Things Managed: The IT Services Story Part 2

Hurdles, obstacles, roadblocks—all things that need to be overcome to reach the next level. So, in the spirit of that age-old question about big challenges, let’s put a managed IT spin on the topic!
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Blog

All Things Managed: The IT Services Story Part 3

Security and the cloud. The cloud and security. Regardless of the order, they’re two of the hot topics du jour in the technology space. With managed IT, the argument could be made that they are the tw...
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Blog

All Things Managed: The IT Services Story Part 4

Why would an organization choose a dedicated IT house to provide service rather than a technology dealer, or vice versa? What will IT infrastructure look like in the future? Let’s dig in!
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Blog

All Things Managed: The IT Services Story Part 5

The remote workforce is no longer a trend, folks, it’s reality. Today, more and more people work from home or on the road, and more and more people seek jobs allowing them to do just that.
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Blog

Remote Workforce Opportunities Abound for Dealers during Coronavirus Pandemic

Despite the coronavirus wreaking havoc around the globe, there is a silver lining. Learn what the office equipment channel can learn from MSPs.
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