The Key Point Blog

03/17/2023

Carl Schell

And were you even aware of Global Recycling Day?

Recycling and the replanting of trees are merely two of the many facets of sustainability. The subject has been around for ages, but its density and meaning have surged due to the COVID-19 pandemic and the subsequent supply chain crisis.

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03/15/2023

Carl Schell

Industry pro fills newly created role of Managed IT Services Principal Analyst

The path forward for dealers lies, in large part, in managed IT services. But because many of them fit snugly under a recurring revenue umbrella, the channel has been more active with IT in today’s evolving hybrid business ecosystem.

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03/06/2023

Carl Schell

Further education from Keypoint Intelligence’s 2022 Channel Survey

The Keypoint Intelligence 2022 Channel Survey sure does have some important, strategic research and data. What you see here is an infinitesimal sliver of the pie. Have a look and let your brain wander!

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02/14/2023

Carl Schell

Keypoint Intelligence delivers prime UVERCE® education to dealers, for dealers

The question isn’t “if,” it’s “when.” Could be about sanding and staining your deck or the timing of a fantasy football trade, but when it comes to e-commerce and sales enablement for dealers—when is now.

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01/24/2023

Carl Schell

What are you doing about scanners and government compliance?

Starting in June 2024, the National Archives and Record Administration (NARA) and Office of Management and Budgets (OMB) will only accept digital material that meets the top-tier of FADGI guidelines.

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01/23/2023

Carl Schell

Keypoint Intelligence series returns with insight on software, strategic alliances

Even if you just want to reference Ringdale the company, it’s nearly impossible to say “Ringdale” without immediately adding “FollowMe”. I mean, everyone in the print industry knows the solution is synonymous with secure pull printing, right?

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01/16/2023

Mark DiMattei

How to talk intelligently when talking to AI

Many of us have interacted with a chatbot at some point—most likely as part of a customer service app on a website or maybe for entertainment. We discuss here some of the key features of chatbots as well as how they are growing for future use.

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01/09/2023

Carl Schell

What are we thinking about with office print, managed IT, and smart technology?

The Keypoint Intelligence Office Group dissects subject matter related to print (devices, supplies, service), managed IT (cybersecurity, most notably), or smart workplace technology and translates it into plain English for strategic implementation.

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01/05/2023

Carl Schell

Technology Assurance Group leader discusses 2022 IT trends and looks ahead at 2023

"Where to even begin?" is one question that countless dealers have had to ask themselves prior to them establishing a managed IT services practice/program/identity (pick the noun, any of them work). But here’s the catch: There are still too many dealers that do not have an IT presence (ah-ha! another workable noun), and my suspicion is that too many of them are not making as much revenue with it as they could.

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12/29/2022

Keith Haas

Engineering and healthcare will benefit, but plenty of other sectors will too

While regular 3D printed objects use materials like plastics and metals, 4D printed objects incorporate a hydrogel or shape memory polymer that physically react to stimuli like water, heat, or light.

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