Jamie Bsales

CareAR and CrushBank use AR and AI to help stretch IT-technician resources

In-depth interviews conducted with CIOs and IT Directors for our recent research study, The Managed IT Services Opportunity, revealed that these decision-makers routinely outsource IT functions to outside managed services providers (MSPs).

Lee Davis

ConnectWise is helping technology service providers with managing IT

The most recent IT Nation Connect conference was held by ConnectWise in Orlando. We discuss here how the show presented managed IT solutions as well as the effect managed IT can have on a business.

Carl Schell

Thoughts on the industry from Staff Product Manager at Qualcomm

Print might be down, but it is certainly not dead. There are still plenty of good stories to tell about it, too—precisely why I was excited to sit down with Qualcomm’s Philip Mazzilli, who is also a member of the Mopria Alliance, to discuss several aspects of the print industry.

Jamie Bsales

Document translation, enhanced scan management added to Lexmark Cloud Services suite

Lexmark is pushing beyond the core fleet management and print management features to delve into the realm of intelligent document processing.

Lee Davis

Here is what you missed at TWAIN Developers Day

TWAIN Direct Developers Day proves what folks at the TWAIN Working Group have been saying for the last three years: TWAIN Direct is the best way for developers and manufacturers to dovetail capture hardware with software.

Carl Schell

Company leader details recent acquisition, recent partnership, and things beyond print

One of Keypoint Intelligence’s goals for 2022 was to strengthen our portfolio. Yeah, I know, it sounds super generic because that could easily be a goal of companies in any industry around the world, but the reality is that we are evolving in concert with the voice of the customer.

Carl Schell

Yet another excellent example of blending print and managed IT services to great success

I met Kyle Ruhland earlier this year at the Kyocera REIMAGINE 2022 Dealer Conference. After only a minute of intro pleasantries and laughs, I knew he’d make an outstanding guest on an episode of The Key Point Podcast even if I had zero clue what we could discuss.

Kris Alvarez

The two have us closing in on a potentially massive tech and business revolution

Things like machine learning algorithms being used in climate modeling to the launches of text-to-image models like DALL-E 2 and Stable Diffusion are really showcasing the rate at which AI implementation is expanding.

Keith Haas

Is your business protected from cyberattacks?

The conveniences that Internet-connected devices add to the lives of tech-savvy individuals and business professionals is welcome across the board, but having such interconnectivity comes with cybersecurity risks.

Carl Schell

Revealing the final eight large-scale technology providers on the list

It’s a products and services world, and the mega dealers are acing the test. Sure, they have the human resources and the capital to make things happen on a grand scale—or to make new revenue streams happen.