The Key Point Blog


Carl Schell

Company continues transformation through products, services, positive energy, and honesty

Creating a sense of closeness at a big, in-person event can be difficult to pull off. Fortunately for Oscar Sanchez and everyone else at KYOCERA Document Solutions America who was involved with its most recent dealer meeting, they did so with relative ease.



Mark DiMattei

The COVID-19 pandemic and shortages in many areas have led to rocky times

The global supply chain is in danger and we are currently experiencing a crisis in regards to the global supply chain. We discuss in this infographic the steps it took to bring us to our current situation.



Carl Schell

Company adds managed print services capabilities to its MSP software

In many ways, this MPS upgrade represents a critical juncture in the company’s ongoing initiative to increase its dealer relationships and subscriber base. Moses and I discussed that, along with the premium Tigerpaw puts on automation and customization as well as details about the development cycle of the software’s new features and functions.



Eve Padula

Particularly for students, the method of reading impacts comprehension!

The pandemic has changed so much about how we work, shop, interact with one another, and even how we learn. We discuss here how digital learning has affected students and means to overcome these challenges.



Carl Schell & Jamie Bsales

Production print and digital transformation central to company’s new Client Engagement Center

Supply chain was a major topic of discussion. Along with production print, the agenda was heavy on digital transformation/managed IT and Rev’d Up, the company’s new dealer program.



Deborah Hawkins

An important new insight for all printer, supplies, and paper brands

No one needs to be told that online purchasing increased during the pandemic, but Keypoint Intelligence’s latest Multi-Client Study, A4 Hardware and Supplies in the E-Commerce Channel, looks much deeper at future “stickiness” for many customer groups.



Andrew Young

The effects of paper-hoarding and other supply related issues are impacting growth for 2022

Imaging Network Group (INg) kicked off its 31st year with the spring meeting in Tucson, AZ.



Randy Dazo

The workplace after COVID, vertical market resurgence just two of the topics

In this Interview Insights with Chris Marshall, Commercial Director of Brother International Europe, we discuss Brother’s continuum of solutions in relation to the pandemic.



Carl Schell

Breaking down consolidation figures in the print industry

We have seen nine acquisitions this year in the US, which puts us on pace to be right around 2021’s total. Mega dealers made four of them, including UBEO’s purchase of Centric Business Systems in Maryland.



Keypoint Intelligence

Central New York Magazine offers a shining example

While the impact of digital communication on print is difficult to dispute, there’s also evidence to believe readers are craving hardcopy experiences.