The Key Point Blog


Jamie Bsales

Delivering even more pertinent information about cutting-edge document and workflow solutions

The past few years have seen an evolution in how and where work gets done, and one of Keypoint Intelligence’s core offerings is evolving along with it. We discuss here some of the key features of our new bliQ Smart Workplace Center service and the benefits it can offer our subscribers.



Carl Schell

What's going on in the world of IT in late 2023, and what to expect

For dealers, managed IT services is like the yellow brick road leading to Emerald City. You begin the journey on your own—okay, maybe with a four-legged friend by your side—and you pick up partners along the way.



Carl Schell

Once again, Dave Moorman brings the salt and pepper to our Interview Insights series

Simplicity and convenience form a not-so-insignificant chunk of the benefits of what Novatech has been marketing as “The Managed Office” for several years now.



Lee Davis

It’s like Shark Tank, but for systems integrators working with MSPs

PitchIT is an accelerator program run by ConnectWise to incubate startup systems integrator businesses that are dedicated to the managed services provider (MSP) space.



Keypoint Intelligence

COVID popularized them, but will this take them out?

QR codes have become a critical link between print and digital communications, enabling marketers to direct consumers to websites to further personalize, direct, and track their customer experience. We discuss here the recent QR patent lawsuits brought on by Symbology Innovations and the effect they can have on the market.



Carl Schell

What are the mega dealer’s keys to success in the M&A game?

Marco has built its business, in part, due to its excellence in knowing when to flip a switch, hit a button, or turn a lever—especially when it comes to acquisitions.



Lisa Brown

Key takeaways from OpenText World 2023

Artificial Intelligence (AI) is the future, and companies that don’t embrace it will be left behind. This was a recurring theme at the OpenText World 2023 conference held in Las Vegas, Nevada on October 11-12.



Carl Schell

If you’re not already on the train, you are late to the game

The whole concept of e-commerce and sales enablement is neither a conservative play nor a risk/reward scenario—rather, it is a way of diversifying your organization and making it more nimble.



Mark DiMattei

The robots are coming for all the jobs

We’ve all heard about robots being used in factories and for manufacturing purposes, but with advances in artificial intelligence (AI) and other smart technologies, it’s only a matter of time before robots become more widespread in other markets. We present here an infographic depicting nine industries that are making use of robots in innovative ways.



Carl Schell

Where the mega dealer is today and where it is going with print and other technologies

The story of Milner is rooted in the simple yet powerful idea of people making a difference. This has been the not-so-secret sauce of success since the company was founded in 1987.