The Key Point Blog


Jamie Bsales

Delivering even more pertinent information about cutting-edge document and workflow solutions

The past few years have seen an evolution in how and where work gets done, and one of Keypoint Intelligence’s core offerings is evolving along with it. We discuss here some of the key features of our new bliQ Smart Workplace Center service and the benefits it can offer our subscribers.



Greg Cholmondeley

Artificial intelligence is the next big thing for customer communications

The 2023 CCM Summit event recently took place in Orlando and focused on customer communications management (CCM), customer experience (CX), and artificial intelligence (AI). We discuss here the key aspects of the show.



Keypoint Intelligence

COVID popularized them, but will this take them out?

QR codes have become a critical link between print and digital communications, enabling marketers to direct consumers to websites to further personalize, direct, and track their customer experience. We discuss here the recent QR patent lawsuits brought on by Symbology Innovations and the effect they can have on the market.



Carl Schell

What are the mega dealer’s keys to success in the M&A game?

Marco has built its business, in part, due to its excellence in knowing when to flip a switch, hit a button, or turn a lever—especially when it comes to acquisitions.



Carl Schell

Where the mega dealer is today and where it is going with print and other technologies

The story of Milner is rooted in the simple yet powerful idea of people making a difference. This has been the not-so-secret sauce of success since the company was founded in 1987.



Carl Schell

Looking at our audio series in advance of the worldwide celebration of the format

September 30 is International Podcast Day. Come February, it will be 20 years since the word “podcast” was born. The medium keeps evolving and remains as powerful as ever.



Carl Schell

Which large-scale technology service providers made the cut this year?

While the mega dealers comprise just a fraction of the roughly 1,800 outfits in the United States, a heck of a lot of attention and focus is put on this group of 18.



Jean Lloyd

Industry leaders in South Africa share valuable insights

On August 24, Women in Print’s third and final event was held at the exquisite Cassia Restaurant located at Nitida Wine Farm in the Cape.



Johnny Shell

Sustainability, the Metaverse, and the dawn of Industry 5.0

The textile and apparel industries have been in the process of a digital transformation for over two decades. We discuss some of the key digital elements in the market and what they can mean for the industry.



Carl Schell

How have things been going since the company’s dealer meeting?

Hard to believe it’s been three months since the Sharp National Dealer Meeting 2023, which carried “Opportunity Meets Execution” as its theme.