The Key Point Blog
Delivering even more pertinent information about cutting-edge document and workflow solutions
The past few years have seen an evolution in how and where work gets done, and one of Keypoint Intelligence’s core offerings is evolving along with it. We discuss here some of the key features of our new bliQ Smart Workplace Center service and the benefits it can offer our subscribers.Read
Artificial intelligence is the next big thing for customer communications
The 2023 CCM Summit event recently took place in Orlando and focused on customer communications management (CCM), customer experience (CX), and artificial intelligence (AI). We discuss here the key aspects of the show.Read
COVID popularized them, but will this take them out?
QR codes have become a critical link between print and digital communications, enabling marketers to direct consumers to websites to further personalize, direct, and track their customer experience. We discuss here the recent QR patent lawsuits brought on by Symbology Innovations and the effect they can have on the market.Read